Shipping policy
Shipping Policy
We ship to the United States, United Kingdom, Canada, New Zealand, and Australia.
United States
- Standard Shipping — 5–7 business days
- Expedited Shipping — 2–3 business days
Free standard shipping is available on qualifying orders. Shipping rates will be calculated and displayed at checkout.
United Kingdom, Canada, New Zealand & Australia
- Standard International Shipping — 7–14 business days
International shipping rates will be calculated and displayed at checkout. Please note that customers are responsible for any customs duties or import taxes that may apply in their country.
Free standard shipping is available on qualifying orders. Shipping rates for your order will be calculated and displayed at checkout.
Domestic Shipping Only At this time, Vuki ships within the United States only.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at tryvuki@gmail.com within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible.
Questions? Reach out to our team at tryvuki@gmail.com — we're happy to help.